Return and Exchange Policy
- As per company’s policy, refund or exchanges on some of our products is not offered. Once the order has been placed they cannot be exchanged or refunded.
Products that are exempt from being returned are:
Painting and Creative home decor.
- Apparels and Photographs sold at Mityaa.com are covered under our 10 days Replacement/Refund policy.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- In order to get a replacement/refund drop us email at firstname.lastname@example.org within 7 days from the date of delivery.
- The return charges for shipments- domestic and international, are payable by customer.
Return Delivery Address:
MITYAA ARTS PRIVATE LIMITED
13, CHITRAGUPT NAGAR FIRST, IMLI PHATAK, JAIPUR (RAJASTHAN), INDIA
Pin code: 302015, Contact: +91 7724388887
- Your replacement/refund will be processed within 10 days of receiving the product back at our warehouse.
- Replacement of the returned product will be shipped immediately, if possible. You can get your money back into your originating bank account or you can also opt for a direct bank transfer via NEFT.
- For the products sold in SALE, we would not accept any returns/exchange requests. SALE products are final sale only.
* Feel free to mail us for any queries regarding exchange and return requests. We would be happy to help you in best possible way. 😊
- Free shipping on every order within India, if the order value equal or greater than 1000 INR.
- For the domestic orders of amount below 1000 INR charges are applicable. Kindly see the exact shipping charges during checkout.
- For international orders charges are applicable as per weight. Kindly see the exact shipping charges during checkout.
- If there are any extra charges for custom and import duties, they have to be paid by customer in their respective countries. In any case, if customer is unable to receive the shipment due to duty issues, company shall not be liable for it.
- At least 2-3 weeks (for a quicker response drop us an email at email@example.com).
- In some cases, it may take longer to receive the shipment depending upon your location and accessibility.
Thank you for your patience. 😊
- If you are shopping for loved ones and want to surprise them with your gift, just drop us a mail with your personal message for them at firstname.lastname@example.org and we will do a complementary gift wrap for you including a hand written personal message on your behalf.
- As computer/mobile screens vary, we cannot guarantee that your monitor display of any color will be accurate. There are chances of difference in color from the image you have seen online. Kindly consider that before you go shopping.
- As clothes are hand-painted, no two motifs will be identical.
Have some questions still unanswered?
For special question feel free to email us and we will surely have an answer. 😊